Fair Dispute Resolution for All

Expert neutral mediation resolves project disagreements quickly and fairly. No costly legal battles, just professional solutions.

Expert Dispute Resolution

Professional mediation that resolves conflicts quickly, fairly, and cost-effectively without the need for expensive legal battles

Expert Mediators

Licensed construction and legal professionals with decades of experience in project disputes.

  • • Construction industry expertise
  • • Legal mediation training
  • • Neutral third-party perspective

Quick Resolution

Average 48-hour resolution time compared to months or years in legal proceedings.

  • • 48-hour average response
  • • 7-day typical resolution
  • • Projects continue quickly

Balanced Solutions

Fair outcomes that consider both parties' perspectives and project realities.

  • • Both parties heard equally
  • • Industry-standard solutions
  • • Win-win outcomes focused

Cost-Effective

Fraction of the cost of legal proceedings while achieving better outcomes for all.

  • • No attorney fees required
  • • Included in escrow service
  • • Prevent costly legal battles

Professional Mediation Process

Structured, fair process that leads to resolution while keeping projects moving forward

1

Dispute Filed

Either party can initiate mediation through our secure platform with detailed dispute documentation.

2

Mediator Assigned

Expert mediator with relevant industry experience is assigned within 24 hours.

3

Evidence Review

All documentation, photos, contracts, and communications are thoroughly reviewed.

4

Mediation Session

Structured video conference where both parties present their case and work toward resolution.

5

Agreement Reached

Mediator helps parties reach mutually acceptable solution with clear next steps.

Resolution Implemented

Agreement terms are implemented and project continues to successful completion.

Common Disputes We Resolve

Our mediators have experience with all types of home renovation disputes and conflicts

Quality & Workmanship

Disagreements about work quality, standards, and whether milestones meet expectations.

Common Examples:

  • • Substandard installation work
  • • Finish quality disputes
  • • Code compliance issues
  • • Material defects or damage
Typical Resolution: Clear quality standards, re-work agreements, or fair compensation adjustments

Scope & Changes

Disputes over project scope changes, additional work, and cost adjustments.

Common Examples:

  • • Unauthorized scope changes
  • • Change order pricing disputes
  • • Timeline extension disagreements
  • • Hidden work discoveries
Typical Resolution: Scope clarification, fair pricing agreements, revised timelines

Timeline & Delays

Conflicts over project delays, scheduling issues, and completion timelines.

Common Examples:

  • • Contractor scheduling conflicts
  • • Weather delay disputes
  • • Material delivery issues
  • • Permit processing delays
Typical Resolution: Revised schedules, delay compensation, milestone adjustments

Successful Dispute Resolutions

Real examples of how our mediation process resolved conflicts and saved projects

Kitchen Renovation
$42,000 Project

Quality Dispute Resolution

The Problem: Homeowner refused to approve cabinet installation milestone, claiming poor quality and gaps. Contractor insisted work met industry standards.

Mediation Process: Expert carpenter-mediator reviewed photos, specifications, and industry standards. Conducted virtual inspection with both parties.

Fair Resolution: Minor adjustments needed (3 cabinet doors), contractor agreed to fix within 2 days, homeowner approved partial payment during repairs.

Outcome: Resolution in 3 days • Project completed successfully • Both parties satisfied • No legal costs
Bathroom Remodel
$28,000 Project

Scope Change Dispute

The Problem: Plumbing issues discovered requiring $3,500 additional work. Homeowner claimed contractor should have known, contractor requested change order payment.

Mediation Process: Licensed plumber-mediator reviewed discovery documentation, original contract scope, and industry standard practices for hidden conditions.

Fair Resolution: Costs split 60/40 (homeowner/contractor), revised timeline agreed, work continued immediately with clear documentation.

Outcome: Resolution in 2 days • Fair cost sharing • Project completed on revised timeline • Relationship preserved

Mediation vs. Legal Proceedings

See why professional mediation delivers better outcomes for everyone involved

Factor Legal Proceedings Asura Mediation
Resolution Time 6 months - 2 years 48 hours - 1 week
Average Cost $15,000 - $50,000+ Included in service
Relationship Impact Adversarial Collaborative
Project Continuation Often stopped Usually continues
Outcome Control Judge/Jury decides Parties agree
Privacy Public record Confidential
Success Rate 50% win/lose 95% mutual satisfaction

Prevention is Better Than Resolution

While our mediation services are available when needed, our escrow process prevents 98% of disputes from ever occurring.

Clear Documentation

Detailed milestone agreements prevent scope and quality misunderstandings.

Structured Process

Milestone-based payments create natural checkpoints for quality assurance.

Fair Incentives

Both parties are incentivized to communicate and resolve issues quickly.

Dispute Prevention Statistics

98%
Disputes Prevented
When Disputes Occur:
48hrs
Average Resolution
95%
Mutual Satisfaction
$0
Legal Fees
100%
Projects Completed
Prevent Disputes Now

Need Fair Dispute Resolution?

Don't let project disputes become costly legal battles. Get expert mediation that works for everyone involved.

Need Immediate Mediation?

208-901-5398
mediation@asuraescrow.com